Your Trusted Locksmiths in Singapore - Digital, Mechanical & Emergency Lock Services

  • Smart Locks
  • Emergency
  • Commercial
  • Mechanical Locks
<
>

Faulty Smart Lock Removal & Replacement

Is your smart lock unresponsive, jammed, or totally dead?
This is our most critical service in high demand, as we handle it with speed and precision.
We’re trained to remove and replace faulty digital locks from all major brands, including:
Smart lock failures are common - often due to battery issues, motor jams, or software bugs. We provide same-day service across Singapore to restore your access and replace the lock if needed.
We work independently to provide fast, discreet support for owners and tenants needing urgent assistance.
​⚠️ Note: We are not affiliated with any lock manufacturer or their official service centers, aside from those specified in this website.

Emergency Residential Locksmith (Lockouts, Break-ins, Lost Keys)

Locked out of your home at night? Lost your keys and can’t access your unit?
We provide 24/7 emergency locksmith services across Singapore, including:
  • HDB and condo lockouts
  • Fast, damage-free door unlocking
  • Lock replacement if needed on the spot
While this is a highly competitive and saturated market in Singapore - with many untrained handymen competing with professional locksmiths - we continue offering emergency help as we know customers demand high service quality when they need a locksmith.  This is what sets us apart, and our customer reviews prove it.
This service often leads to more secure long-term solutions like digital lock upgrades or reinforced main door locks.

Commercial Locksmith Services for Leased Apartments & Retail Units

Are you a landlord or property manager dealing with frequent tenant turnovers?
Or perhaps you manage a retail unit that needs new access control?
  • Short-term leased apartment units (tenant lost or didn’t return keys)
  • Restaurants, shops, clinics, and salons needing lock replacements
  • Office spaces requiring mechanical or digital lock upgrades
We offer quick response times, discreet service, and solid workmanship - ideal for maintaining property security with minimal disruption.
We value long-term commercial relationships and handle these cases with professionalism and care.

Mechanical Lock Replacement & Installation

If your door latch, deadbolt, or cylinder lock is broken, outdated, or unreliable, we offer a wide range of mechanical lock services, including:
  • Main door deadbolt replacement
  • Gate locks and padlocks
  • Room door and cupboard lock installation
  • Lock cylinder repair and replacement
Whether it’s a HDB flat, condo, office, or shophouse, we help you choose the right hardware based on budget, location, and usage needs. Our mechanical lock installation service is known for its reliability, attention to detail, and long-term durability.

Frequently Asked Questions (FAQs)

1. Do you repair or replace faulty digital smart locks in Singapore?
Yes, we specialize in the removal and replacement of faulty smart locks across Singapore. We handle all major brands including Samsung, Yale, Kaadas, Philips, and Igloohome. While we are not affiliated with any brand’s service center, we offer fast, discreet service to resolve lock failures and install new units if needed—often on the same day.
2. How quickly can you respond to an emergency lockout situation?
We offer 24/7 emergency locksmith services islandwide. Our average response time is 30 to 60 minutes, depending on your location and time of day. We aim to unlock doors without damage, and can also provide lock replacements if needed right away.
3. Do you provide services for commercial spaces like shops and rental units?
Yes. We regularly assist landlords, property managers, and business owners with lock replacements, digital lock installations, and urgent access solutions for retail stores, restaurants, leased apartments, and office units. We understand the urgency and provide reliable, on-time service.
4. What types of mechanical locks do you install or replace?
We install and replace a wide range of mechanical locks, including:
  • Deadbolts
  • Door knob locks
  • Gate and padlocks
  • Room door and mailbox locks
  • We offer consultation to help you choose the right lock based on your needs, security level, and budget.
5. How much do your locksmith services cost?
Our rates vary depending on the service type, time of day (emergency vs. standard), and the complexity of the job. For example, digital lock installation fees can start from around $150–$190, while mechanical lock changes may be lower. We provide upfront pricing before starting work — we avoid charging hidden fees.

What Our Customers Say

We’ve helped hundreds of customers across Singapore with everything from smart lock failures to emergency door access. Here’s what they’re saying:

Facebook Reviews

⭐⭐⭐⭐⭐ Sally Yeo:

​​“One morning I am being lock in my house to get out of my home I need Ken’s services immediately he get it done. Give him 5 stars for doing a good job, reasonable charge to replace a new lock.”

⭐⭐⭐⭐⭐ British Malaya Classic Bicycles:

“Great service. Fast. Locksmith was very professional.”

⭐⭐⭐⭐⭐ Tris Xavier:

“Kenneth responded bright and early when we got stuck in our bedroom due to an old faulty lock, and replaced it speedily and cheerily. Will definitely use again!”

⭐⭐⭐⭐⭐ Ayaka Takahashi:

“Very prompt and polite service. Helped to install a new lock for me very quickly!”

​⭐⭐⭐⭐⭐ June Alexis Leong:

“Got home from a super long flight this morning to find my lock dead and I was stuck outside. Tried calling a few places but none picked up. Found Ken who promptly answered. Ken was very assuring and told me it may take some time but he will get the lock opened. Really appreciate his help. 😄 His number is saved in my phone book though I hope I don’t get locked out too often!”

⭐⭐⭐⭐⭐ Keith Wong:

“I’m very pleased and grateful with Ken’s speedy and efficient service. He fixed the latch of my gate at a very reasonable price, I do not need to change the whole gate at a higher cost. Will definitely use the service again.”

Google Reviews – Rated 5.0 from Over 600 Customers

⭐⭐⭐⭐⭐ CK C:

“Its 3am and i was afraid to wake the wife. He showed up within 40mins. Had all his tools with him. His silent DeWalt drill saved the night. Attempted to save me money, and tried to get it working but the spring mechanism failed. $150 got me a shiny new lockset. And a true professional with an easy-going demeanour. This chap won’t rip u off...Highly recommended! 👍🏼👍🏼”

⭐⭐⭐⭐⭐ HARJEET SINGH:

“Kenneth was professional in the services rendered. Excellent service @:a very good rate. Will definitely call him if require his services.”

⭐⭐⭐⭐⭐ Benny Soh:

“Engaged Kenneth to replace a lock and he was very efficient and prompt in his work. A friendly and polite person who is easy to deal with!”

⭐⭐⭐⭐⭐ Teo Sherwin:

“Recommends ketch locksmiths. I am pleased and grateful with Ken. Great service my door cannot closed and lock out of alignment and did it fast with little problem thks”

⭐⭐⭐⭐⭐ Azhar Anuar:

“Amazing service! Got locked inside my room at 11pm and one of their team members, Kenneth, came in clutch! Will definitely recommend!”

⭐⭐⭐⭐⭐ Ronald Hee:

“Love it when a contractor comes punctually rather than says 10 to 12 and shows up after 12. Had a problem with my door lock. Basically old, over 25 years, so recommended rather than trying to repair, better just to change to a new one, nice one too, not ex. Pity about the old wooden door knob, hard to find now. Fast, efficient, polite, even pleasant to chat with. And English speaking is always a plus!”

⭐⭐⭐⭐⭐ Fezeng:

“Mr Kenneth Wong sent by Ketch Locksmiths was very polite. He did a good neat job and waited patiently for us to test the lock. 👍”

⭐⭐⭐⭐⭐ Wayne Phua:

“Prompt and professional service! Had my broken lock replaced within 2 hrs. Thank you!”

Contact Ketch Locksmiths
​Operating hours: 5am-5pm

Need help now or want to book a lock replacement?
About Us
Our Story
Privacy Policy
Services
Rates
Terms Of Service
Contact Us
​​Contact: +65 8818 3193
​​Email: [email protected]
Ketch Services
Ketch Services
60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051


UEN: 53467029J
GST Reg. No.: M9-0008879-T
UKLA Certification: Member No. 8072